Every Day is 2-Day Shipping (Membership not required)
on most orders of $150 or more
Most orders greater than $150.00 (before tax) receive Discover Gourmet's Every Day is 2-Day Shipping to the contiguous 48 States if placed before 3PM EST. We guarantee it gets to you within two business days (business days excludes weekends and holidays).
Shipping to Alaska, APO, FPO, Hawaii, or Puerto Rico addresses may require additional fees. To inquire about such shipments, send an email to email@example.com or call Customer Service toll-free at (877) 554-8336.
Orders less than $150.00 are still shipped for free, they just do not get to you within a 2-Day window. Orders under $50 are charged a flat $5.99 fee for Standard Ground/Saver shipping as smaller orders cost more to ship than larger orders.
Exclusions: Consumables (Big Train, Cappuccine, DaVinci, etc.), commercial products (Vitamix Commercial, Blendtec Commercial, etc.), demo and refurbished products, and free items. Some extremely heavy or large items will not qualify and will ship ground.
We are not responsible for events out of our control that may delay your order, such as blizzards, hurricanes, earthquakes, power outages, accidents, etc.
Signature required service may be used at our discretion on certain items we ship which you would need to be available to sign upon delivery. Overnight shipping rates are quoted at checkout. These fees are applicable for the lower contiguous 48 states.
All shipping fees including those incurred by Discover Gourmet with free shipping orders are non-refundable.
Manufacturer Delays: Sometimes what we are told and what happens are different. While our goal is to always be in stock, there may be times we are temporarily out of an item(s). Once the item(s) arrives to us we will still ship 2-Day.
On most orders of $50 or more
All orders greater than $50.00 (before tax) receive Free Standard Ground or Saver shipping to the contiguous 48 States. Orders less than $50.00 are charged a flat $5.99 fee for Standard Ground/Saver shipping. Signature Service may be used at our discretion on certain items we ship. Express shipping rates are quoted at checkout. These fees are applicable for the lower contiguous 48 states. Shipping to Alaska, APO, FPO, Hawaii, or Puerto Rico addresses may require additional fees. To inquire about such shipments, send an email to firstname.lastname@example.org or call Customer Service toll-free at (877) 554-8336. All shipping fees including those incurred by Discover Gourmet with Free shipping orders are non-refundable.
Same day shipping
Orders placed by 2PM EST on business days will be processed the same day. Most orders ship from our warehouse, however if your order includes an item that is not shipped from our warehouse please allow one business day for processing. Orders placed after 2PM EST will be processed the following business day. Please call (877)554-8336 if you have any questions about order processing time.
Delivered items – stolen from property
Discover Gourmet cannot be responsible for confirmed delivered items from our carriers that are stolen from your property after delivery. Please file a police report with local authorities. You may be able to file a claim with your homeowner’s insurance and/or there might be coverage with the credit card company used to make the purchase.
Fedex ground® service maps
View the map of transit times from the origin ZIP/Postal code.
This map illustrates service schedules in business days as of January, 2020 for FedEx Ground shipments.
Packages picked up from a residence may have one additional transit day. For faster returns please drop off at a staffed FedEx location.
Do you ship to my country?
We currently ship packages to the United States, Puerto Rico, and APO/FPO/DPO addresses.
We apologize for any inconvenience if we cannot fulfill orders to another destination for you.
Please call us toll-free at (877) 554-8336 for discount or if you have questions or email email@example.com regarding this policy.
Sales Tax Information
Discover Gourmet follows federal regulations regarding the collection of sales tax from the following states in the U.S: California, Indiana, Minnesota, Oklahoma, Illinois, Ohio.
It is the customer's responsibility to be aware of and handle all local and state sales tax regulations, if applicable, for states other than Indiana. Third party affiliates such as Amazon, eBay, Sears, NewEgg, Rakuten, Jet, etc. may require sales tax to be charged. Orders for Vitamix products processed exclusively by Vitamix will be taxed based on the purchaser's state and locality.